Welcome

Thank you for visiting Pretty Strokes.

Payments

Payment is made through Etsy Direct and PayPal.

Shipping

We ship via USPS. Regular items are shipped within 7 days of payment. Custom orders will be shipped within 7-14 days. You will be notified when an item ships.

We offer express shipping and Priority mail for an additional cost. Please visit our Shipping Options section for information on these services.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

We hope you will be happy with your purchase. We accept returns if we are notified with 7 days after you received the order. Custom items are not returnable unless damaged in shipping.

Shipping costs are not refundable. Buyer pays for return shipping.

Refunds will be processed once the item has been returned.

Additional

Glassware is top rack dishwasher safe or may be hand washed. Do not use harsh brushes or sponges on glassware. With proper care these items will last for years.

Legal imprint