This listing is for one mug.
The mug is approximately 14 oz. and 4.5 inches tall
Each glass is individually made and may vary slightly from picture listed. If you would like the glass personalized, I typically personalize on the back of the glass. If you would like something else, please let me know.
Pretty Strokes glassware is individually hand painted, dishwasher and microwave safe. Your order will be processed promptly and in most cases shipped within 3 to 5 business days after processing. We are located in Alexandria, Virginia and we ship via USPS.
We want you to be happy with every order. If you have any problems or questions, please email us and we will get back to you as fast as possible.
Payments
Payment is made through Etsy Direct and PayPal.
Shipping from United States
We ship via USPS. Regular items are shipped within 7 days of payment. Custom orders will be shipped within 7-14 days. You will be notified when an item ships.
We offer express shipping and Priority mail for an additional cost. Please visit our Shipping Options section for information on these services.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
We hope you will be happy with your purchase. We accept returns if we are notified with 7 days after you received the order. Custom items are not returnable unless damaged in shipping.
Shipping costs are not refundable. Buyer pays for return shipping.
Refunds will be processed once the item has been returned.
Additional
Glassware is top rack dishwasher safe or may be hand washed. Do not use harsh brushes or sponges on glassware. With proper care these items will last for years.